At DeWALT, we are committed to providing a smooth and reliable shopping experience for customers worldwide.
Shipping Information
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Processing Time: Orders are processed within 1–2 business days.
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Standard Shipping: DHL or FedEx, delivery within 10–15 business days, shipping fee $12.95.
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Free Shipping: EMS is available for orders over $50, with delivery in 15–25 business days.
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Shipping Areas: We ship globally, excluding certain remote areas in Asia and other restricted regions.
Payment Methods
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Returns & Exchanges
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Returns are accepted within 15 days of receiving your order.
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Items must be in their original condition and packaging.
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To initiate a return or exchange, contact our customer service at [email protected] for instructions.
We strive to make your shopping experience safe, convenient, and worry-free.
